At Ceylonite Gems, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your information is handled responsibly.
Information We Collect
a. Personal Information:
We may collect personal information such as your name, contact details, and address when you make a purchase or contact us.
b. Payment Information:
For transactions, we collect payment details, including credit card information. However, we do not store this information, and it is processed securely through our payment gateway.
How We Use Your Information
a. Order Processing:
We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
b. Marketing:
With your consent, we may send you promotional emails about our products, promotions, or other updates. You can opt-out at any time.
c. Improving Our Services:
We may use aggregated and anonymized information to analyze trends and improve our website, products, and services.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.
We may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep this information confidential.
Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account.
All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ databases.
Cookies
We use cookies to enhance your browsing experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of the site.
Your Consent
By using our website, you consent to our privacy policy.
Updates to This Privacy Policy
We may update this privacy policy as necessary to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at info@ceylonitegems.com.au.
Thank you for trusting Ceylonite Gems with your personal information. We are dedicated to ensuring the security and privacy of your data.